Last Updated: 20th August 2019
Avaluu Ltd ("Avaluu", "we", "us", "our") recognize the importance of privacy. Avaluu will manage your Personal Data collected through the websites located at www.Avaluu.com, based on Avaluu belief of respect for the individual and in accordance with this Privacy Policy.
BY USING THE WEBSITE IN ANY WAY, INCLUDING NAMELY BROWSING, PURCHASING AND USING ANY OF THE SERVICES PROVIDED THROUGH THE WEBSITE, YOU AGREE TO THE Avaluu PRIVACY POLICY ("Privacy Policy"). If you do not agree with this Privacy Policy, please do not provide Personal Data and please do not use the Website. All terms in this Privacy Policy shall have the meaning attributed to them in Avaluu Terms of Use.
1. Personal Data Collection
We collect Personal Data about the Users ("User", "you", "your"). We collect Personal Data to provide the services you request, to improve the User's interaction with Avaluu, and to communicate with you about shipping information, services and promotions. We try to limit the collected information to support the intended purpose of collection. If you cannot be identified by the data we collect, for example when personal data has been anonymized, then this data is not considered Personal Data by this Privacy Policy.
1.1 When We Collect Personal Data
We collect Personal Data when you:
Create an account on the Website;
Make an online purchase from Avaluu;
Request customer service or contact us;
Link an email account or other third party account to Your Account;
Otherwise submit Personal Data to Avaluu.
The Personal Data we collect may include authentication information (including namely but not exclusively username and encrypted access credentials) of your email accounts, social networking accounts or any other accounts from any third party application or website that you link to your Account, transaction information such as product name and price, contact and payment information, Your name and/or company name, address, phone number, email address and shipping information.
When you ask us to provide services for the benefit of a third party, you shall be legally authorized by said third party to disclose his/her Personal Data to Avaluu. This authorization shall cover Personal Data including but not limited to the name, address, phone number, email address, credit card and shipping information of the third party.
1.2 Purposes of Processing
Avaluu processes Personal Data for the following purposes and based on the following legal grounds:
For the performance of Avaluu services. This element covers all technical and commercial processes required to carry-out user requests. Processing is necessary to perform a contract with the User, or in order to conclude one
To improve the Site, personalize the user experience, and enhance user interactions with the Site
Promotional communications. Processing is based on your consent
For linking various user accounts (i.e. the Avaluu account with other social media or email accounts) and extracting information for specialized requested services. Processing is necessary to perform a contract with the User, or in order to conclude one, and/or,
Processing is based on your consent
To provide customer service and ensure the security of our operations.
Processing is based on the legal obligation to ensure the confidentiality of processing and Avaluu's legitimate interest to secure its operations
To accomplish these purposes, we may combine personal and usage information we collect.
The Personal Data requested with regard to the creation and use of a user account is necessary for the performance of Avaluu Services and to fulfill your requests. Further Personal Data you provide through linking different user accounts, is done so on a voluntary basis or to meet a request you've formulated.
The Personal Data will be stored for as long as you have an active account and continue to use Avaluu Services, and for a period of 5 years thereafter, or for the period of the statute of limitation to the extent the Personal Data may have legal effects.
Avaluu will usually remove your Personal Data generated and/or provided by You within 90-120 days after the data has been generated or provided.
Additionally, Personal Data you provide in connection with the Avaluu Services is anonymized and used by Avaluu for data analysis, for example to evaluate the performance of shipping carriers.
2. Cookies and Web Beacons
We use cookies to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make login easier, for internal security purposes, system administration to tailor advertisements to your preferences and the like. Cookies are small data files stored on the hard disk of the users' computer. In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. An example of this is Google Analytics. Some of our cookies may collect and store your Personal Data, such as your name or email address. By using this Website, you agree to the placement of cookies on your computer and to Avaluu's access to cookies in accordance with the terms herein. If you do not wish to accept cookies from the Website please either disable cookies or refrain from using the Website.
We may also use web beacons. Web beacons allow us to understand if a certain page of the Website was visited or if an email was opened or if advertising banners on other websites were effective.
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in conjunction with our Website. For more information about disabling flash cookies, see www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Website and you may not be able to access or use some or all areas and functionalities of the Website.
3. How We Use Your Information
Avaluu uses your Personal Data and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
To fulfill your requests for products and services and communicate with you about said requests;
To send you notifications concerning shipment information;
To register your account on the Website;
To provide customer service;
To help us improve and customize the Website;
To send you information about our products, services and promotions and
To protect the security or integrity of the Website and our business.
Additionally, anonymized data is used to create reports based on data analysis with regards to the Avaluu Services, for example to determine the fastest carriers or average delivery times.
*4. How We Disclose Your Information Outside Avaluu *
AVALUU DOES NOT SELL OR RENT YOUR PERSONAL DATA TO ANY THIRD PARTIES WHATSOEVER.
We only disclose your Personal Data with your prior consent or as provided in this Privacy Policy. Data analysis reports based on anonymized data may be sold or rented to third parties.